![]() Click the forward arrow just before Imaging devices.You need to make sure that you have the correct and updated webcam drivers installed in your computer. Method 2: Update your webcam drivers to fix Cisco Webex camera not working If the problem persists then try using a different webcam. ![]() You should also try to restart the computer then repeat the steps listed above. In case the camera is not working then try disconnecting it from its USB port then connect it to a different USB port. You can tell if it is working if you are able to playback the video. Click on the Take Video button and record a few seconds of video.You can find this in the Start menu list of applications. This is located on the lower left side of the screen.
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